Apprentice Account Coordinator

FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.

Job Purpose:

Co-ordinators are the foundation of every good accounts team. Working alongside the Account Managers / Directors they own project logistics and make accounts run smoothly.

Professional & Technical Experience:
  • Excellent IT Skills – Apple Macintosh proficient & Microsoft Office 2011 – PowerPoint/Excel/Word
  • Excellent written and verbal presentation skill
  • Efficient, organised and dependable
  • Proactive and positive with the ability to prioritise workloads
  • Good financial aptitude/awareness
  • Flexible attitude towards different working methods
Key Responsibilities:

The majority of time within the role is dedicated to:

Project Management

  • Managing timelines and resource in conjunction with the Account Manager / Director, ensuring that Insights Researchers, Strategists, Designers and Delivery Specialists know the project status and next steps
  • Support on smooth running, operations, logistics and infrastructure

Team Co-ordination

  • Assisting the team with diary management, room bookings and travel itineraries/arrangement


  • Building an understanding of the client business and structure
  • Exposure to working as part of the Account Management team in a client facing environment


  • Updating weekly client status reports, revenue forecast reports, resourcing requests and invoicing
  • Minutes/contact reports of meetings


  • Gaining an awareness of the necessary level of financial control for projects (learning how to budget, forecast, invoice and maintain tight management of ongoing project budgets)
  • Demonstrating the ability to significantly contribute to developing cost proposals for new projects by the management of financial tools and process


  • Demonstrating an interest in, and sound judgment of, creative work
  • Demonstrating the ability to accurately interpret and analyse client data by distilling relevant insights/solutions for the team and client

Business Knowledge

  • Demonstrate a clear knowledge of the agency world, key players and the wider WPP network
  • Showcase foundation level client knowledge
  • Distil all client inputs and distribute relevant project and sector knowledge to the wider project team

Key Success Factors:

  • Adaptability: Flexibility to accommodate varied tasks and prioritise accordingly
  • Communicative: Great written and verbal dialogue both internally and externally
  • Organised: Excellent base level project management skills
  • Inquisitive: A willingness to learn and improve FITCH process
Role location:

121-141 Westbourne Terrace, London, W2 6JR

Apprentice Account Coordinator