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IT Apprentice

The Role
Provide first line support for the day to day operation of Ark Schools IT. Provide support for education IT systems.

 

Key responsibilities
Providing a first point of contact for IT issues Supporting the smooth running of the IT service desk Escalation of issues when appropriate Asset Management Proactive tasks Enabling the teacher to teach using IT Customer service focused

 

Essential Competencies
Customer focused service skills Good communication skills

 

Other
To carry out other reasonable tasks from time to time as directed by the Ark Schools Head of Service
Person Specification
Qualifications
  • 5 GCSE’s A*-C including English and Maths
 Knowledge and Experience
  • An aptitude and passion for IT
Personal qualities
  • Enthusiastic
  • Punctual
  • Willing to learn
Specific skills
  • Excellent written and oral communication skills
  • Excellent numerical skills
  • Understands the importance of confidentiality and discretion
Other

An understanding of, and empathy for, the ethos and ambitions of Ark Commitment to Ark’s mission and commitment to equality of opportunity and the safeguarding and welfare of all pupils.

Location

Ark Burlington Danes Academy – Wood Ln, White City, London W12 0HR and travel across sites within the Cluster with be expected which include;

  • King Solomon Academy – Youngers Years Site, 10 Crompton St, London W2 1ND
  • Ark Putney Academy, Pullman Gardens, London SW15 3DG
  • Bolingbroke Academy, Wakehurst Rd, London SW11 6BF
  • Ark John Archer Primary Academy, Plough Terrace, Battersea, London SW11 2AA
  • Ark Bentworth Primary Academy, 72 Bentworth Rd, White City, London W12 7AJ
  • ARK Atwood Primary Academy, Amberley Rd, London W9 2JY
Working Hours
  • Monday to Friday between 7am – 6pm on a rotational shift pattern
This post is subject to an enhanced Disclosure and Barring Service check.