Talent Apprentice

To proactively be responsible for own employee group and provide comprehensive generalist HR administrative support to a busy Talent Team in a highly efficient and confidential manner in order to contribute to the success and development of the Talent function and support the achievement of the company’s goals and objectives.
  • Build and foster rapport with the office teams through understanding of the business and culture
  • Assist the Talent team in all aspects of the Talent function, across a range of HR, Recruitment and L&D activities
  • Prepare and administer all new starter paperwork including contracts, offer letters, references and new starter forms.
  • Administer and manage the agency freelancer process to ensure freelancers are paid in the correct manner via Yuno Juno
  • Administer the probationary review process and all supporting documentation, ensuring any trends are reported back to the Talent team in weekly meetings
  • Day-to-day comprehensive HR administration including issuing service agreements, contract changes, issuing and updating policies, maintenance of employee files (electronic and manual files) etc
  • Talent partnering with junior-level employees
  • Update and maintain absence management system (Teamseer)
  • Process invoices for benefits, recruitment and training costs in a timely manner
  • Proactively support and assist in any projects implemented by the Talent Team and take ownership of designated projects
  • Actively suggest, seek approval and implement internal admin process improvements that support an efficient and business-focused operational Talent service
  • Run adhoc HR reports from the HR Information system as required
  • Carry out any other ad hoc duties in order to support the smooth running of the Talent department
Training and Development
  • Help facilitate the induction process for all new starters ensuring compliance to First 2 Week programme
  • Support the Annual Performance Review and Mid-Year Review processes and the salary review process by providing administrative assistance to the Talent Team, e.g. mail merging salary review letters and tracking annual review and objective forms.
  • Provide comprehensive L&D administration including sending out course invites, organising facilities/refreshments/IT resources, collecting and collating evaluation data and logging training credits
  • Liaise with external training providers and update the training calendar as appropriate
Compensation and Benefits
  • Update and maintain the flexible benefits and support with implementation and administration of employee benefits.
  • Accurately input all payroll and employee data into the HR Information System (PeopleSoft), e.g. for new starters, employee transfers, salary and promotional changes, leavers etc.
Employee Relations
  • Provide HR support and advice to employees and line managers in a timely and effective manner to help resolve employee relations and performance issues in accordance with agency policy and procedures and employment law, redirecting or escalating to team as appropriate
  • Prepare all leaver paperwork and carry out exit interviews for employees for entry-level and document findings
Who you are
  • Strong verbal communication skills with the ability to communicate effectively with a wide range of people at all levels
  • Excellent written communication skills with the ability to work accurately and with attention to detail
  • Exceptional organisational skills with the ability to prioritise, multitask and meet deadlines
  • Strong administration skills
  • The ability to deal with issues in a discrete and confidential manner
  • The ability to work both cooperatively as a team and independently on own initiative
  • Tact and diplomacy
  • Ability to maintain focus and work calmly under pressure
  • Experience of delivering in a busy administration role
  • Excellent working knowledge of all Microsoft Office packages
The details

Location: 76-80 Southwark St, London, SE1 0PN