Technology Volunteer Role – AbilityNet

Vacancy Details

  • AbilityNet

  • Remote, UK

IT (Information Technology), Volunteer Role
Contract Status:

Job Overview

Our vision is to create …“A digital world, accessible to all”.  As a Tech volunteer you can help unleash the power of technology to ensure that older and disabled people are not excluded from the digital world.

We have a nationwide network of over 300 volunteers with IT skills who provide free assistance to disabled and older people in their homes (currently remote only).

Volunteers provide free and impartial advice and assistance, to disabled and older people to resolve their computer related issues. This may include advising on hardware and software, identifying and installing suitable equipment, computer and internet security, networking problems or showing them some basic computer skills.

Our volunteers can ….

  • change the lives of disabled and older people
  • benefit from technology and disability training
  • network with a nationwide team of other IT volunteers
  • plan your volunteering around your other work and home commitments

What will you be doing?

  • Contacting clients to arrange a date/time to support (home visits or supporting them remotely)
  • Carrying out tech support for the clients you have accepted.
  • Feeding back on progress via our online ticketing system.
  • Supporting your local Coordinator with promoting the volunteer service in the local area.
  • Getting together with other tech volunteers at team meetings and wider company events.
  • Undergoing training on technology, particularly adaptive technology.
  • Supporting other volunteers through our online chat facility.

The requirements for the volunteer’s role are good IT and computer skills, good interpersonal and communication skills, access to computer and email.

The role is voluntary, but travel expenses are paid. All volunteers must undergo an enhanced disclosure check which is renewed every 2 years.

For more information and to apply online please follow the link below and someone will be in touch.