IT Apprentice

Vacancy Details

  • Ark Schools

  • London

IT Infrastructure Technician
The Role
Provide first line support for the day to day operation of Ark Schools IT. Provide support for education IT systems.


Key responsibilities
Providing a first point of contact for IT issues Supporting the smooth running of the IT service desk Escalation of issues when appropriate Asset Management Proactive tasks Enabling the teacher to teach using IT Customer service focused


Essential Competencies
Customer focused service skills Good communication skills

To carry out other reasonable tasks from time to time as directed by the Ark Schools Head of Service

Person Specification


  • 5 GCSE’s A*-C including English and Maths

 Knowledge and Experience

  • An aptitude and passion for IT

Personal qualities

  • Enthusiastic
  • Punctual
  • Willing to learn

Specific skills

  • Excellent written and oral communication skills
  • Excellent numerical skills
  • Understands the importance of confidentiality and discretion


  • An understanding of, and empathy for, the ethos and ambitions of Ark Commitment to Ark’s mission
  • Commitment to equality of opportunity and the safeguarding and welfare of all pupils.

Ark Academy, Bridge Road, HA9 9JP and travel across sites within the cluster with be expected. The sites include;

  • Ark Academy – HA9 9JP
  • Ark Acton Academy – W3 8EY
  • Ark Brunel Primary – W10 5AT
  • Ark Franklin Primary – NW6 6HJ
  • Ark Elvin – HA9 7DU
  • Ark Priory Primary – W3 8NR
  • Ark Byrom Primary – W3 7JT
  • Ark Conway Primary – W12 0QT
  • Ark Swift Primary – W12 7PT
  • Ark Acton High – W3 8EY
Working Hours

Monday to Friday between 7am – 6pm on a rotational shift pattern

This post is subject to an enhanced Disclosure and Barring Service check.