CRM Executive (MNC, Immediate)

Vacancy Details


About the Client

The Client, a global multinational global organization in the electronic industry is looking for a CRM Executive to support their growing Customer Service department.

Job Description

  • Develop and manage the company’s Customer Database, ensuring data completeness, cleanliness and accuracy
  • Work (with support of a data-specialist vendor) towards the integration of currently unconnected customer data sets into a Customer Database
  • Plan and deliver CRM strategies across the organisation with a view to retain existing customers, increase brand loyalty and expand the company brand
  • Collaborate with various departments to ensure the efficiency of CRM strategy in every aspect of the business
  • Drive new ideas, that will support the over-arching customer 360 strategy, shaping the Customer Engagement Framework that underpins all communications

The Successful Applicant

  • Bachelor’s degree in related fields (eg; Data Sciences/ Marketing)
  • Minimum 2 years experience working in a CRM / loyalty marketing role
  • Strong experience with CRM tools (Hubspot, Salesforce, SAP, Marketing Cloud)
  • Strong experience interpreting relational database structures
  • Advanced Microsoft Excel skills

What’s on Offer

  • Attractive remuneration
  • 5 days’ work (Monday- Friday)
  • Good working environment