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Technology is all-encompassing and has the power to change lives.

Before Covid-19, most organisations had a digital strategy or roadmap plotted for the next 18-36 months. Then, there was a need to employ short-term survival and coping strategies as population lockdowns were imposed all over the world.

Now, as countries around the world begin to open up again, business leaders need to do a review of the digital roadmaps that had been meticulously put in place before, with a greater appreciation of 'the new normal'.