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Volunteer Team Leader

Vacancy Details

  • British Asian Trust

  • London

Type:
Customer Service
Salary:
£10.85 per hour
Contract Status:
6 - 7 Week Contract
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Volunteer Team Leader

Role title: Volunteer Team Leader
Reporting to: CoExistence Volunteer Manager and Senior Event Manager
Direct Reports N/A
Salary: £10.85 per hour
Hours: 12 hour days.

5 day working weeks, regular weekend work expected.

Training days 10-11 June; live days 14 June-24 July.

Location: Outside in Green Park, St James’s Park and Berkeley Square (Central London)

 

Key responsibilities:

  • Talking to interested visitors and answering their questions about the exhibition
  • Documenting interested visitors to allow for follow up about elephant sales and partnership opportunities
  • Engaging with the public to ensure the exhibition is enjoyed in a safe and respectful manner
  • Liaising with the security team regarding any threats or concerns to the exhibition (including reinforcement of COVID social distancing regulations)
  • Support volunteers and assess their progress and satisfaction,
  • Conduct performance evaluations
  • Promote a positive and supportive atmosphere by recognising volunteer efforts and assisting volunteers with their duties
  • Manage communication between volunteers and Elephant Family
  • Promotes the charity and volunteer efforts and their accomplishments
  • Write regular reports and updates
  • Follow correct procedures supervising volunteers
  • Looking after the volunteers for the duration of their rotation
  • Providing induction and local orientation to every new volunteer
  • Work within volunteer guidelines, as set out by British Asian Trust
  • Support with any other duties as required

 

Skills and experience:

  • Highly enthusiastic who loves working with people
  • Experience of working with volunteers or having been a volunteer
  • Highly organised with strong attention to detail
  • Fluent in English, both spoken and written
  • An excellent communicator with people of all ages and cultures
  • Physically fit
  • Able to remain calm and efficient under pressure
  • Team player and motivator
  • Experience of supervising other people, even if informaly
  • Flexible and able to take direction and accept feedback

 

Other information:

  • There 6 openings for this position
  • Closing date for the application Wednesday, 2 June 2021 (midday)
  • Interviews of selected applicants will be held Thursday, 3 June 2021
  • Successful candidates will be notified on Friday, 4 June 2021
  • Successful candidates should be ready to begin training on Thursday, 10 June 2021

Thank you for your interest in working for the British Asian Trust. We look forward to hearing from you.

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